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Human Approval

Use the Human Approval activity when a step requires user interaction, such as entering data, reviewing information, or making a decision.

This activity suspends the process execution until the task is completed.

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The Human Approval activity corresponds to the User Task element in BPMN.

A Human Approval activity leverages activities from Action Center, including the Approval Task template. The recommended design is:

  1. Create an Action Center App Task.

  2. Assign the task to one or more users and notify them via Slack, Microsoft Teams, or other communication channels.

  3. Set completion timers and rules (for instance, notify or reassign)

  4. Suspend execution until the Human Approval completes.

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Managing the Human Approval​

To add activities to the Human Approval activity:

  1. Right-click the Human Approval canvas element.
  2. Select Change Task Template. This allows you to select the predefined Approval Task.
  3. Alternatively, you can double-click Human Approval and add your own activities.
  4. Configure the contained activities as needed.
  5. Return to the canvas by selecting Long Running Workflow in the breadcrumbs.