Due dates dashboard
The Due dates dashboard allows you to analyze how often tasks were completed on time or late. This can provide insights into the process efficiency and it can highlight potential bottlenecks or areas for improvement.
KPIs
The following table describes the KPIs that are displayed on the Due dates dashboard.
| KPI | Description |
|---|---|
| Late tasks | The number of tasks overdue. |
Action Center tasks and Queue items trend
The Trend chart allows you to monitor trends and patterns for the completion time for Action Center tasks and Queue items based on their specific creation time.
You can select a different metric from the selector to display the chart based on a different metric.
The following table describes the available metrics for Action Center tasks.
| Metric | Description | Base |
|---|---|---|
| Number of Action Center tasks | The number of Action Center tasks. | Task due dates |
| Late tasks | The number of Action Center tasks that are overdue. | Task due dates |
| On time | The number of Action Center tasks that were on time. | Task due dates |
| Avg. time late | The average time late for Action Center tasks that were overdue. | Task due dates |
| Total time late | The total time late for Action Center tasks that were overdue. | Task due dates |
The following table describes the available metrics for Queue items.
| Metric | Description | Base |
|---|---|---|
| Number of queue items | The number of queue items. | Queue item due dates |
| Late queue items | The number of queue items that are overdue. | Queue item due dates |
| On time | The number of queue items that were on time. | Queue item due dates |
| Avg. time late | The average time late for queue items that were overdue. | Queue item due dates |
| Total time late | The total time late for queue items that were overdue. | Queue item due dates |
Difference from due date
The Difference from due date chart displays the time difference between the scheduled due dates and the actual completion dates.
Action Center tasks
The Action Center tasks tab displays the time difference between the scheduled due dates and the actual completion dates of Action Center tasks.
Queue items
The Queue items tab displays the time difference between the scheduled due dates and the actual completion dates of Queue items.
Number of Action Center tasks and Queue items
Action Center tasks
The Action Center tasks bar chart displays the number of Action Center tasks for the different due dates.
Queue items
The Queue items bar chart displays the number of Queue items for the different due dates.