KPIs

The following table describes the KPIs defined in Purchase-to-Pay app template and presented in different dashboards.

KPI	Description	Dashboard
Purchase orders	The total number of Purchase orders created within the selected period.	Summary End to end process Supplier performance
Number of items	The total number of Purchase order items created within the selected period.	Summary End to end process Event analysis Supplier performance Maverick buying
Total item value	The total value of the Purchase order items created within the selected period.	Summary End to end process Event analysis Supplier performance
Automation rate	The percentage of automated events in the Purchase-to-Pay process from end-to-end.	End to end process Event analysis Automation potential
Variants	The number of various process paths different purchase order items have taken from end-to-end. Note: A variant is a specific path through the process, a set of activities that were taken in a specific order. Usually, several purchase order items have followed the same variant.	End to end process
Number of transitions	The number of transitions between the activities.	End to end process Event analysis
Avg. number of events	The average number of events that were performed on purchase order items, within the selected period.	Event analysis
Average throughput time	The average throughput time between the activities.	End to end process Event analysis
Avg. event throughput time	The average event throughput time for purchase order item events.	End to end process Event analysis
Avg. throughput time PR creation to PR approval	The average throughput time from the creation of a purchase requisition to the approval of the purchase requisition. Note: The throughput time is calculated only if both dates are available and occurred in the right order.	End to end process
Avg. throughput time PR creation to PO approval	The average throughput time from the creation of a purchase requisition to the approval of the purchase order. Note: The throughput time is calculated only if both dates are available and occurred in the right order.	End to end process
Avg. throughput time PR approval to PO item creation	The average throughput time from the approval of a purchase requisition to the creation of the purchase order item. Note: The throughput time is calculated only if both dates are available and occurred in the right order.	End to end process
Avg. throughput time PR approval to PO approval	The average throughput time from the approval of a purchase requisition to the approval of the purchase order. Note: The throughput time is calculated only if both dates are available and occurred in the right order.	End to end process
Avg. throughput time PO creation to GR	The average throughput time between the complete approval of the purchase order and the post of the receipt of the goods. Note: The throughput time is calculated only if both dates are available and occurred in the right order.	End to end process
Avg. throughput time GR to INV item creation	The average throughput time from the post of the receipt of the goods to the creation of the last invoice item. Note: The throughput time is calculated only if both dates are available and occurred in the right order.	End to end process
First time right	The percentage of purchase order items that have been processed without revisions. The default activities that are considered revisions are:'Delete purchase order', 'Delete purchase order item', 'Delete purchase requisition', 'Reject purchase order', 'Reject purchase requisition', 'Restore purchase order', 'Restore purchase order item', 'Revoke approved purchase order level 1', 'Revoke approved purchase order level 2', 'Revoke approved purchase order level 3', 'Revoke approved purchase requisition level 1', 'Revoke approved purchase requisition level 2', 'Revoke approved purchase requisition level 3'. Note: The list of activities can be changed in Data transformations .	End to end process
Number of suppliers	The number of suppliers that were involved in purchase order items within the selected period.	Supplier performance
One-time suppliers	The number of suppliers that were involved only one time for the purchase order items in the selected period.	Supplier performance
Late delivery rate	The percentage of purchase order items that were delivered after the expected delivery date within the selected period.	Supplier performance
Avg. item value	The average value of the purchase order items related to the selected category.	Supplier performance
Maverick buying value	Total value of the purchase order items involved in maverick buying.	Maverick buying
Percentage maverick buying	The percentage of purchase order items that were processed outside the regular Purchase-to-Pay process.	Maverick buying
Total PO items	The total number of purchase order items.	Maverick buying