KPIs

The following table describes the KPIs defined in Purchase-to-Pay - SAP app template and presented in different dashboards.

KPI	Description	Dashboard	Process
Maverick PO items	Total number of purchase order items involved in at least one maverick buying scenario: PO item without a contract PO item creation without PR creation Goods received before PO item creation Goods received before PO approval Goods received without PO approval Invoice received before goods received Invoice received without goods received Invoice received before PR creation Invoice received before PO item creation Invoice received before PO approval Invoice received without PO approval	Maverick buying	Purchasing process
Maverick PO items rate	Percentage of purchase order items involved in maverick buying	Maverick buying	Purchasing process
Total maverick PO item value	Total monetary value of purchase order items involved in maverick buying.	Maverick buying	Purchasing process
Avg. maverick PO item value	Average monetary value of purchase order items involved in maverick buying.	Maverick buying	Purchasing process
Maverick spend rate	Percentage of total purchase order monetary value attributed to maverick buying	Maverick buying	Purchasing process
Total spend without contract	Total value of purchase order items that are not referenced to an existing contract	Maverick buying	Purchasing process
Spend without contract rate	Percentage of purchase order item values that are not referenced to an existing contract	Maverick buying	Purchasing process
PO items without contract	Total number of purchase order items that are not referenced to an existing contract	Maverick buying	Purchasing process
PO items without contract rate	PO items without contract rate	Maverick buying	Purchasing process
PO items without material	Total number of purchase order items without an assigned material	Maverick buying	Purchasing process
PO items without material rate	Percentage of purchase order items without an assigned material	Maverick buying	Purchasing process
First time right PO item rate (PR to GR)	Percentage of purchase order items that flowed from purchase requisition creation to good receipt without requiring any revisions	Process velocity	Purchasing process
PO items with revision	Total number of purchase order items that underwent at least one revision (e.g., change, revoke, reject)	Process velocity	Purchasing process
Avg. revision events per PO item	Average number of revision events per purchase order item	Process velocity	Purchasing process
Avg. throughput time PR creation to PR approval	Average time from purchase requisition creation to purchase requisition approval	Process velocity	Purchasing process
Avg. throughput time PR creation to PO approval	Average time from purchase requisition creation to purchase order approval	Process velocity	Purchasing process
Avg. throughput time PR approval to PO item creation	Average time from purchase requisition approval to purchase order item creation	Process velocity	Purchasing process
Avg. throughput time PR approval to PO approval	Average time from purchase requisition approval to purchase order approval	Process velocity	Purchasing process
Avg. throughput time PO approval to GR	Average time from purchase order approval to goods receipt	Process velocity	Purchasing process
Avg. throughput time PO item creation to PO approval	Average time from purchase order item creation to purchase order approval	Process velocity	Purchasing process
Avg. throughput time PO item creation to GR	Average time from purchase order item creation to goods receipt	Process velocity	Purchasing process
Avg. throughput time PR creation to GR	Average time from purchase requisition creation to goods receipt	Process velocity	Purchasing process
Revision events	The number of events contain any form of revision including change, revoke, reject, etc,.	Process velocity	Purchasing process
Suppliers	Total number of suppliers used in the purchase-to-pay process	Supplier performance	Purchasing process
One time suppliers	Total number of suppliers that were used only once in the purchase-to-pay process	Supplier performance	Purchasing process
One time supplier rate	Percentage of suppliers that were used only once in the purchase-to-pay process	Supplier performance	Purchasing process
Complete delivered PO items	Total number of purchase order items that are delivered completely as ordered (in full)	Supplier performance	Purchasing process
OTIF delivery rate	Percentage of completely delivered purchase order items that were delivered on time (On Time In Full).	Supplier performance	Purchasing process
OTIF delivered PO items	Total number of completely delivered purchase order items that were delivered on time.	Supplier performance	Purchasing process
Late delivery rate	Percentage of completely delivered purchase order items that were delivered after the expected date.	Supplier performance	Purchasing process
Late delivered PO items	Total number of completely delivered purchase order items that were delivered late.	Supplier performance	Purchasing process
Avg. delayed delivery duration	Average duration by which completely delivered purchase order items were delayed.	Supplier performance	Purchasing process
Supplier without contract rate	Percentage of suppliers that had at least one purchase order item without a contract.	Supplier performance	Purchasing process
Suppliers without contract	Total number of suppliers that had at least one purchase order item without a contract.	Supplier performance	Purchasing process
PO items	The total number of purchase order items created during the selected period.	Process overview	Purchasing process
Total PO item value	The total value of the PO items created during the selected period.	Process overview	Purchasing process
Avg. PO item value	The average value of the PO items created during the selected period.	Process overview	Purchasing process
Purchase orders	The total number of purchase orders created during the selected period.	Process overview	Purchasing process
Accounting documents	Total number of accounting documents created during the selected period.	Process velocity	Accounting process
Total accounting document value	Total value of all accounting documents created during the selected period.	Process velocity	Accounting process
Invoices	Total number of invoices created during the selected period.	Process velocity	Accounting process
Invoice capture channels count	Total number of invoice capture channels used for invoice creation (e.g., EDI, email, manual entry).	Process velocity	Accounting process
First time right accounting document rate (invoice to payment)	Percentage of accounting documents processed without requiring any revisions.	Process velocity	Accounting process
First time right accounting document (invoice to payment)	Total number of accounting documents processed without requiring any revisions.	Process velocity	Accounting process
Avg. revision events per accounting document	Average number of revision events per accounting document	Process velocity	Accounting process
Accounting document with revisions	Total number of accounting document that experienced any form of revision throughout the process	Process velocity	Accounting process
Avg. throughput time invoice creation to invoice approval	Average time from invoice creation to invoice approval	Process velocity	Accounting process
Avg. throughput time accounting document creation to first payment	Average time from accounting document creation to first payment	Process velocity	Accounting process
Avg. throughput time accounting document creation to last payment	Average time from accounting document creation to last payment	Process velocity	Accounting process
Avg. throughput time invoice creation to first payment	Average time from invoice creation to first payment	Process velocity	Accounting process
Avg. throughput time invoice creation to last payment	Average time from invoice creation to last payment	Process velocity	Accounting process
Avg. throughput time invoice approval to first payment	Average time from invoice approval to first payment	Process velocity	Accounting process
Avg. throughput time invoice approval to last payment	Average time from invoice approval to last payment	Process velocity	Accounting process
Paid accounting documents	Total number of accounting documents that have been paid	Payment and discount	Accounting process
Total paid value	Total value of accounting documents that have been paid	Payment and discount	Accounting process
Total captured discount	Total value of discounts captured on paid accounting documents	Payment and discount	Accounting process
Discount capture rate	Percentage of total possible discount value that has been captured on paid accounting documents	Payment and discount	Accounting process
Total missed discount	Total value of discounts missed on paid accounting documents	Payment and discount	Accounting process
Missed discount rate	Percentage of total possible discount value that has been missed on paid accounting documents	Payment and discount	Accounting process
Total potential discount (paid)	Total value of potential/ possible discounts on paid accounting documents	Payment and discount	Accounting process
Total potential discount (unpaid)	Total value of potential/ possible discounts on unpaid accounting documents	Payment and discount	Accounting process
Early payments (with discount)	Total number of payments that were before the discount due date	Payment and discount	Accounting process
Early payment rate (with discount)	Percentage of payments that were before the discount due date	Payment and discount	Accounting process
Early payments (missed discount)	Total number of payments made before the final due date but after the discount period end (missed discount)	Payment and discount	Accounting process
Early payment rate (missed discount)	Percentage of payments made before the final due date but after the discount period end (missed discount)	Payment and discount	Accounting process
Late payments	Total number of payments that were after the due date	Payment and discount	Accounting process
Late payment rate	Percentage of payments that were after the due date	Payment and discount	Accounting process
Avg. payable outstanding days	Average days between the baseline date and payment date for all paid accounting documents	Payment and discount	Accounting process
Avg. days paid early	Average days between the payment date and the final due date for all early and on-time paid accounting documents	Payment and discount	Accounting process
Avg. days paid late	Average days between the final due date and the payment date for all late paid accounting documents	Payment and discount	Accounting process
Potential duplicate accounting document (exact match)	Total number of accounting document with a potential duplicate based on an exact match of key fields (i.e. document number, supplier, value, and date)	Accounting quality control	Accounting process
Duplicate accounting document rate (exact match)	Percentage of accounting documents that are suspected to be duplicates based on an exact match of key fields (i.e. document number, supplier, value, and date)	Accounting quality control	Accounting process
Potential duplicate accounting document (near match)	Total number of accounting document with a potential duplicate based on a near match of value and date for same supplier and document number	Accounting quality control	Accounting process
Duplicate accounting document rate (near match)	Percentage of accounting documents that are suspected to be duplicates based on a near match of value and date for same supplier and document number	Accounting quality control	Accounting process
3-way match accounting documents	Total number of accounting documents that have a matching quantity for purchase order item, goods receipt and invoice items	Accounting quality control	Accounting process
3-way match rate	Percentage of accounting documents that have a matching quantity for purchase order item, goods receipt and invoice items	Accounting quality control	Accounting process
2-way match accounting documents	Total number of accounting documents that have a matching quantity and value for purchase order item and invoice items	Accounting quality control	Accounting process
2-way match rate	Percentage of accounting documents that have a matching quantity and value for purchase order item and invoice items	Accounting quality control	Accounting process
Accounting document without PO	Total number of accounting documents that are not linked to a purchase order	Accounting quality control	Accounting process
Accounting document without PO rate	Percentage of accounting documents that are not linked to a purchase order	Accounting quality control	Accounting process
Accounting documents	The total number of Accounting documents created during the selected period.	Process overview	Accounting process
Invoices	The total number of invoices created during the selected period.	Process overview	Accounting process
Payments	The total number of payments created during the selected period.	Process overview	Accounting process
Total accounting document value	The total value of the accounting document created during the selected period.	Process overview	Accounting process
Avg. accounting document value	The average value of the accounting document created during the selected period.	Process overview	Accounting process
FTE	The total time that is needed to perform the work for events. FTE is calculated by dividing the manual processing time in hours by the number of working hours. The number of working hours is calculated from the number of working days in the selected period * 8 working hours per day.	Automation Potential	Accounting process Purchasing process
Automation rate	Percentage of events that are automated.	Process overview	Accounting process Purchasing process
Variants	The number of various process paths different purchase order items have taken from end-to-end.	Process overview	Accounting process Purchasing process
Number of events	The number of unique events, within the selected period.	Process overview	Accounting process Purchasing process
Avg. number of events	The average number of events that were performed on main process object, within the selected period.	Process overview	Accounting process Purchasing process
Avg. throughput time end to end	The average throughput time for the end-to-end process	Process overview	Accounting process Purchasing process
Avg. event throughput time	The average throughput time of all events, within the selected period.	Process overview	Accounting process Purchasing process