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Architecture overview

This page provides an overview the architecture of Process Mining. Process Mining extracts data from source systems (for example, SAP, Salesforce, ServiceNow), transforms it into event logs, and displays it in interactive process dashboards.

Process Mining architecture overview

Process Mining portal​

Users access the Process Mining portal to interact with dashboards that visualize their processes.

Process Mining engine​

The Process Mining engine is responsible for:

  • Data transformations: Moving the data from blob storage to the data warehouse, and transforming the data for use in the dashboards.
  • Dashboard interaction: Calculating the process graph, charts and KPIs shown in dashboards.

Extraction tools​

Users have the option to either directly upload data files in the portal or utilize extraction tools to extract data from source systems and subsequently upload it to a dedicated blob storage (Automation Cloud) or the Data Warehouse (Automation Suite).

Platform services​

Platform Services are a set of central services that provide functionalities such as identity, licensing, and tenant management.