Menu Analysis

The dashboards of the Analysis menu display a graphical representation of the process and give insight into the process flow and performance.

The Analysis menu has the following dashboards:

1. Analysis - End to end: the dashboard where you can analyze the end-to-end process regarding cases.
2. Analysis - Event analysis: the dashboard where you can analyze the end-to-end process regarding events.

Analysis - End to end

Introduction

End to end is the dashboard where you can analyze the complete process regarding cases using various fields and metrics.

Context information

The context bar at the top of the End to end dashboard displays context information and KPI's.

The following table describes the elements of the context bar.

KPI	Description
Automation rate	The percentage of automated events in the end-to-end process.
Avg. throughput time	The average throughput time for the end-to-end process.
Total case value	The total value of cases created during the selected period.
Number of cases	The number of unique cases created during the selected period.

Metrics

The End to end dashboard enables you to select various fields and metrics to analyze cases.

The following table describes the metrics that can be selected in the End to end dashboard.

Metric	Description	Base
Number of cases	The number of unique cases.	Cases
Avg. case value	The average case value of cases created during the selected period.	Cases
Total case value	The sum of the values of the cases created during the selected period.	Cases
Avg. throughput time	The average throughput time for the end-to-end process.	Cases
Total throughput time	The total throughput time for the end-to-end process.	Cases

Distribution

The Distribution chart enables you to analyze the frequency of cases based on Throughput time.

Process graph

The process graph displays the end-to-end process based on the number of cases.

note

You can use the Detail slider to change the number of activities and/or edges shown. Check out Working with process graphs.

You can select a different metric from the activity and edge metrics selector to display the process graph based on different metrics. The following tables describe the available metrics.

Activity metrics

Metric	Description	Base
Number of cases	The number of unique cases.	Cases
Avg. case value	The average case value of cases created during the selected period.	Cases
Total case value	The sum of the values of the cases created during the selected period.	Cases
Number of events	The total number of events.	Event log
Avg. number of events	The average number of events.	Event log
Avg. event throughput time	The average throughput time for the end-to-end process.	Event log
Total event throughput time	The total throughput time for the end-to-end process.	Event log

Edge metrics

Metric	Description	Base
Number of cases	The number of unique cases.	Cases
Average throughput time	The average throughput time between the activities.	Process
Number of transitions	The number of transitions between the activities.	Process

Analysis - Event analysis

Introduction

Event analysis is the dashboard where you can analyze the complete process regarding events.

Context information

The context bar at the top of the Event analysis dashboard displays context information and KPI's.

The following table describes the elements of the context bar.

KPI	Description
Avg. number of events	The average number of events that were performed on cases, within the selected period.
Avg. event throughput time	The average throughput time of all events, within the selected period.
Number of events	The number of unique events.
Number of cases	The number of unique cases.

Metrics

The Event analysis dashboard enables you to analyze activities and variants using different metrics.

The following table describes the metrics that you can select in the Events chart of the Event analysis dashboard.

Metric	Description	Base
Number of cases	The total number of cases created in the selected period.	Cases
Number of events	The total number of all events in the selected period.	Event log
Avg. number of events	The average number of events that were performed on cases, within the selected period.	Event log
Avg. event throughput time	The average throughput time of all events in the selected period.	Event log

Events

The Event analysis dashboard enables you to analyze process regarding events based on a different fields and metrics.

Variant

A variant is a specific path through the process, a set of activities that were taken in a specific order. Usually, several cases have followed the same variant.

When you select Variant, the number of various process paths different cases have taken from end-to-end is displayed.

Distribution

The Distribution chart enables you to analyze the frequency of events based on the Throughput time.

Process graph

The process graph displays the end-to-end process based on the number of cases.

note

You can use the Detail slider to change the number of activities and/or edges shown. Check outWorking with Process Graphs.

Activity metrics

Metric	Description	Base
Number of cases	The number of unique cases.	Cases
Avg. case value	The average case value of cases created during the selected period.	Cases
Total case value	The sum of the values of the cases created during the selected period.	Cases
Number of events	The total number of events.	Event log
Avg. number of events	The average number of events.	Event log
Avg. event throughput time	The average throughput time for the end-to-end process.	Event log
Total event throughput time	The total throughput time for the end-to-end process.	Event log

Edge metrics

Metric	Description	Base
Number of cases	The number of unique cases.	Cases
Average throughput time	The average throughput time between the activities.	Process
Number of transitions	The number of transitions between the activities.	Process