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Analysis - Event Analysis

Introduction

Analysis - Event analysis is the dashboard where you can analyze the complete process regarding events.

See the illustration below.

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Context information

The context bar at the top of the Analysis - Event analysis dashboard displays context information and KPI's.

Below is a description of the elements of the context bar.

ElementDescription
Average number of eventsThe average number of events that were performed on cases.
Average event throughput timeThe average throughput time of all events.
Number of eventsThe total number of events.
Number of casesThe total number of cases created.

Events

The Events dashboard item enables you to select various attributes and metrics to analyze events.

Below is a description of the metrics that can be selected in the Events dashboard item.

MetricDescription
Number of eventsThe number of unique events for cases that were created within the selected period.
Percentage of eventsThe percentage of events for cases that were created within the selected period, related to the total number of events.
Percentage of casesThe percentage of cases that were created within the selected period, related to the total number of cases.
Avg. number of eventsThe average number of events that were performed on cases that were created within the selected period.
Avg. event throughput timeThe average throughput time of all events,for cases that were created within the selected period.
Median event throughput timeThe median throughput time of all events, for cases that were created within the selected period.

Distribution

The Distribution chart enables you to analyze the frequency of events based on the Throughput time. See the illustration below.

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Process graph

The process graph displays the end-to-end process based on the number of cases. See the illustration below.

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note

You can use the Detail slider to change the number of activities and/or edges shown.

Viewing the process based on a different metric

Follow these steps to select a different metric for the process graph.

StepAction
1Click on the Displayed metrics icon in the process graph.
2Select a different metric from the list of available metrics.

See the illustration below for an example.

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See also Working with Process Graphs.