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TemplateOne menus and dashboards

Introduction

Each menu item in TemplateOne offers different dashboards containing information and analysis functionality that is focused on a specific area of the process. The dashboards contain charts that can present the data in various ways.

TemplateOne contains the following menus and related dashboards.

MenuDashboard
OverviewOverview - Dashboard
AnalysisAnalysis - End to endAnalysis - Event analysisAnalysis - CompareAnalysis - Root cause analysis
EfficiencyEfficiency - Automation
ComplianceCompliance - TagsCompliance - Due dates
DetailsDetails - CasesDetails - TagsDetails - Case overview

See the illustration below for the Overview dashboard of the Overview menu.

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Context information

Context information for the charts and KPIs from TemplateOne is available by hovering over a chart header or KPI. See the illustration below for an example.

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