Troubleshooting

note

You need to use at least Firefox version 52.0 to perform browser automations.

This topic presents the most frequent reasons why the Extension for Firefox might not work properly, and how to solve these issues.

Check out the following pages:

• Extension on Firefox versions older than v128 or v115 ESR
• Extension on Firefox versions older than 65.0
• Terms of Use and Privacy Notice Popup Window
• Checking the extension
• Multiple browser profiles

Related information

https://support.mozilla.org/en-US/kb/root-certificate-expiration