Troubleshooting

This page presents the most frequent reasons for which the extension for Edge might not work properly, and how to solve these issues.

Check out the following pages:

• Cannot communicate with the browser
• Edge extension is removed automatically
• The extension may have been corrupted
• Check if the Extension for Microsoft Edge is installed and enabled
• Check if ChromeNativeMessaging.exe is running
• Check if ComSpec variable is defined correctly
• Enable access to file URLs and InPrivate mode
• Multiple browser profiles
• Group Policy conflict
• Known issues specific to MV3 extensions