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Hardware and software requirements for the recorder client

Requirements for running the recorder application

Below is an overview of the hardware requirements for running the recorder application.

RequirementTask Mining
Network ConnectionHTTPS port open. Refer to Firewall allowed listing for details.
ProcessorCPU recommended: 2.20 GHz 64 bit CPU Minimum: 1.70 GHz 64 bit
Operating SystemWindows 10 (x64) or higher. Windows Server 2012 or higher.
RAMMinimum 8 GB To ensure a good capture environment it is recommended to have 16 Gb or more.
Storage - SSD (preferred) or HDDMinimum 5 GB free space. Recommended 20 Gb free space.

Virtual Desktop Infrastructure (VDI) and Citrix for unified recorder

  • VDI needs to be persistent.
    • Each user has a dedicated machine
    • Configurations and applications are saved when the user logs off or restarts.
  • VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.
  • It is required that each user should have it's own user profile. This separates users and ensures that all traces are uploaded correctly.
  • Windows users should have read/write access to their profile folder.
note

For best results, it is recommended that all target applications be installed on the VDI where the Task Mining agent is installed.

Known limitations

  • The capturing of virtual environments is not fully supported.
  • VM is being captured only with screenshots, without any metadata.
  • The concurrent VDI solutions are not supported.