Data region confirmation
Feature availability depends on the cloud platform that you use. For details, refer to the Feature availability page.
UiPath lets organizations choose the geographic region where their business data is stored. Over time, data residency gaps can occur when organizations or tenants are provisioned in a region that does not match their intended or contracted location. Data region confirmation is UiPath's process for identifying and resolving these discrepancies before they affect compliance or service continuity.
Why data region discrepancies occur
Data region discrepancies arise from a combination of historical provisioning patterns and product flow limitations:
- Organizations created using Community or Free plans are provisioned in EU community data centers by default. If an Enterprise license is later applied to one of these organizations, the data remains in the original EU region unless a migration is explicitly requested.
- Some services provisioned on Community organizations lack region-movement capabilities, which prevents automatic correction during plan upgrades.
- When a new service is enabled for a tenant in a region where that service is unavailable, the service may be provisioned in a fallback region instead of the intended region.
These patterns can result in an organization's data being split across multiple regions — with some services in the intended region and others in a default or fallback region — without administrators being aware of the discrepancy.
What the Confirm Region Settings form does
UiPath proactively identifies organizations and tenants whose data may not be in the intended region. For each affected organization, UiPath surfaces a Confirm Region Settings panel in the Admin area of the platform.
The Confirm Region Settings panel:
- Displays the organization's current data region
- Provides a dropdown to select the intended data region
- Lists each tenant with its current and intended data regions
- Identifies which organizations and tenants carry a Needs Migration status, indicating a discrepancy between where data currently resides and where it should reside
The panel is informational only. Submitting it does not trigger immediate changes, migrations, or downtime. After administrators submit their region preferences, the UiPath team reviews the responses and coordinates any required migration steps directly with the organization. When a migration is required, it involves a 4-hour downtime window.
Organizations and tenants that are already in the correct region, or that have already been migrated, are not shown in the form.
How the confirmation process works
flowchart LR
A[UiPath identifies discrepancy] --> B[Admin sees form in Admin panel]
B --> C[Admin selects intended regions]
C --> D[Admin submits form]
D --> E[UiPath reviews response]
E --> F{Migration needed?}
F -->|Yes| G[UiPath coordinates migration]
F -->|No| H[No action required]
After the UiPath team completes its review, organizations requiring migration are scheduled based on feasibility, priority, and coordination with the account team.
Migration status indicators
The following table describes the status indicators shown in the Confirm Region Settings panel:
| Status | Meaning |
|---|---|
| Needs Migration | The current data region does not match the intended region. A migration will be coordinated with the UiPath team after the form is submitted. |
| (Not shown) | The organization or tenant is already in the intended region, or has already been successfully migrated. No action is required. |
Scope
The Confirm Region Settings form applies to Test Cloud administrators whose organizations have been identified as having a data region discrepancy. The form appears at the organization level and covers both the organization and all affected tenants within that organization.