Data residency Test Cloud

Organization and tenant services data

Test Cloud organization data includes critical information such as user identity, metadata, and license details. Each organization is assigned a unique hosting region based on licensing plans and regions selected by admins.

Each cloud organization has a single region, and enterprise customers have multi-regionality options for their organizations' tenants.

Data residency for cloud organizations

• Free: Data for cloud organizations downgraded to a Free plan is stored in community data centers in the European Union.
• Application Testing Standard Trial: Customers on Application Testing Standard Trial plans inherit the organization region. If your organization was created using a non-commercial Free plan, the data is hosted in the European Union. If you are creating an organization on the Application Testing Standard Trial plan for the first time, you can choose the region where your organization data resides.
• Application Testing Standard: Customers on Application Testing Standard plans inherit the organization region.
• Application Testing Enterprise: Customers on Application Testing Enterprise plans inherit the organization region. If you upgraded from a previous plan, the organization will inherit the previous organization's region. If you are interested in upgrading your plan, contact a sales expert.

Data residency for cloud tenants

• Free: A single cloud tenant is provisioned by default for a cloud organization created using Free plan. Data for this tenant is stored in community scale unit in the European Union.
• Application Testing Standard Trial: Customers on Application Testing Standard Trial plans will inherit the tenant(s) region(s), as follows:
  • If your organization was created using Free plan, tenant data is hosted in the European Union.
  • For newly created tenants, the data is stored in the same region as the cloud organization region selected during sign up.
• Application Testing Standard: Customers on Application Testing Standard plans will inherit the tenant(s) region(s), as follows:
  • If your organization was created using Free plan, tenant data is hosted in the European Union.
  • For newly created tenants, the data is stored in the same region as the cloud organization region selected during sign up.
• Application Testing Enterprise: Customers on Enterprise plans will inherit the tenant(s) region(s), as follows:
  • If your organization was created using a Free plan, tenant data is hosted in the European Union.
  • For newly created tenants, the data is stored in the region chosen by administrators during creation.

Establishing the region for newly created cloud tenants has no effect on already-created cloud tenants in your organization. Customers using Enterprise plans can request changes to regions elections they made in the past for their cloud organization or their tenants. You can contact support to request to schedule the data move to a different region.

note

In cases where Enterprise customers do not explicitly make region elections for their organizations or default tenants, we proactively move the customer data (from the organization and tenant services) to the corresponding scale units, to ensure the cloud services are deployed in optimal regions worldwide. We use predefined rules to determine region selection. However, in certain situations, our rules might default services to Enterprise scale units in the European Union, if a more suitable location was not identified.

Resources

• Licensing plans
• Managing organization settings
• Managing tenant settings

The following table describes data residency for Test Cloud organizations and tenants, according to every licensing plan:

Data residency for Test Cloud organization and tenants	Free	Application Testing Standard Trial	Application Testing Standard	Application Testing Enterprise
Cloud organization regions	European Union only	Inherited	Inherited	Inherited (can be changed)
Tenant regions	European Union only	One region inherited from the organization	One region inherited from the organization	Inherited for Default Tenant (can be changed) Note: Multiple regions are available for new tenants.
Max. number of tenants	1	Unlimited	Unlimited	Unlimited

note

The Free plan is for non-commercial use only. If you want to test Test Cloud before buying a license, start with an Application Testing Standard Trial plan.