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Global cloud regions

UiPath provisions and processes cloud data in the region where each service is hosted. This page explains the following:

  • Where each service is available.
  • How UiPath handles data residency.
  • What exceptions apply to data residency.

Service provisioning and data handling

Before you check the data residency of each service, keep the following in mind:

  • Products are provisioned either at the tenant level or the organizational level.
  • When a product is available in a region, UiPath stores and processes data mainly in that region.
    note

    Some services might process data beyond their designated storage region. However, no data is stored outside the services' respective region.

  • If a product uses AI-powered features, data may be temporarily routed to a nearby region where a specific model is available. UiPath does not store data in the routed region. Product sections document this behavior in detail. For details on the regional availability and data residency of the LLM models used by UiPath services, check AI features and model routing.

Legend:

  • ✅: Available
  • ❌: Not available

Service

Provisioning type

European Union

United States

Japan

Canada

Australia

Singapore

United Kingdom

India

Switzerland

United Arab Emirates

United States

(delayed region)

European Union

(delayed region)

Action Center

( Actions and Processes )

Tenant level

Agents Tenant level

AI Center

Tenant level

Routed to European Union

AI Computer Vision

Tenant level

Routed to European Union

AI Trust Layer (including LLM gateway , and LLM observability ) Organization level

Apps

Organization level

Assistant Web

Organization level

Routed to European Union

Cloud portal

N/A

Automation Hub

Tenant level

Automation Ops

Organization level

Autopilot for Testers

Tenant level

Autopilot for Developers

Tenant level

Routed to United States Routed to European Union Routed to European Union Routed to European Union Routed to European Union Routed to European Union

Autopilot Chat

Tenant level

Routed to United States Routed to European Union Routed to European Union Routed to European Union Routed to European Union

Autopilot for Everyone Tenant level Routed to United States Routed to European Union Routed to European Union Routed to European Union Routed to European Union

Context Grounding

Tenant level

Data Fabric

Tenant level

Routed to European Union

Document Understanding

Note: Currently, Uipath Helix Extractor is only available for US-based tenants.

Tenant level

GenAI Activities Tenant level

Healing Agent Tenant level

Insights

Tenant level

1

2

Integration Service

Tenant level

IXP - Communications Mining

Tenant level

Routed to European Union Routed to European Union

IXP - Unstructured and Complex Documents

Tenant level

Routed to European Union Routed to European Union

Maestro

Tenant level

Orchestrator

Tenant level

ACR - VM Tenant level

ACR - Serverless Tenant level

Process Mining

Tenant level

ScreenPlay Tenant level
Solutions Tenant level

Studio Web Organization level

Task Mining

Tenant level

Test Manager

Tenant level

1 Dashboard definitions (dashboard name, widgets, alerts, schedules, and other dashboard-related metadata) are hosted in Germany.

2 Dashboard definitions (dashboard name, widgets, alerts, schedules, and other dashboard-related metadata) are hosted in India.

Platform considerations

The cloud portal includes the home page, all pages under Admin, and the Resource center (Help) page. For a list of all services handled by an organization administrator, refer to Administration services and capabilities.

AI Computer Vision considerations

Keep the following in mind when checking data residency for AI Computer Vision:

  • Design-time data is centralized in the European Union and in the United States of America, no matter the region of origin.
  • The service is available worldwide and it can be accessed from any location around the world. For more details, check the Public endpoints page.
  • In the case of a regional Azure failure, to ensure continued service operation for our customers, global AI Computer Vision traffic (using the cv.uipath.com endpoint) may be temporarily failed over/redirected to another Azure data center location. The redirection will happen in the same geography, if possible (for example, traffic usually served by the North Europe Azure data center will be redirected to West Europe, if possible, in case of a regional failure in North Europe). In case redirection in the same geography is not possible (examples include, but are not limited to: insufficient GPU availability in Azure or disasters affecting both the primary and secondary regions in a geography), traffic may be redirected to another geography. The redirection will happen for a limited time, until the regional failure has stopped and the service has stabilized.

Document Understanding considerations

Keep the following in mind when checking data residency for Document Understanding:

  • For the Switzerland and European Union (delayed) regions, Document Understanding supports only Modern Projects.

Safe deployment practices

UiPath cloud services follow a regular two-week release cadence, in line with established safe and secure deployment practices. Releases are introduced progressively to ensure stability and allow customers to evaluate updates before broad availability.

Progressive rollout

Depending on the cloud platform and configuration, new releases may be introduced in phases:

  • Initial availability: Updates may first become available to community users or environments, where applicable.
  • General availability: Updates are subsequently rolled out to enterprise environments within a window that can range from one hour up to 14 days, depending on deployment configuration and operational requirements. For example, in environments with dedicated infrastructure, updates are typically introduced after initial validation in multi-tenant environments, before being made available to enterprise and dedicated customers.

Delayed update deployments

UiPath cloud platforms are available in cloud scale units in the United States and the European Union with delayed deployments. To ensure GxP regulatory compliance in life sciences, UiPath® offers Advanced Tier or Enterprise customers the option of a delayed update scale unit for their cloud setup. Typically, customers utilize a standard scale unit for testing (in any of the standard cloud regions), alongside a second organization on a delayed update scale unit for production. UiPath cloud platforms are available to customers in a delayed update scale unit accessible in the United States, and a second one in the European Union is available to enterprise customers.

Each cloud release reaches delayed update scale units at least 14 days after standard scale units, enabling customers to complete an evaluation before the update is released in the delayed scale unit.

Further details regarding delayed update scale units are available in the release note page for each year..