Global cloud regions
UiPath provisions and processes cloud data in the region where each service is hosted. This page explains the following:
- Where each service is available.
- How UiPath handles data residency.
- What exceptions apply to data residency.
Service provisioning and data handling
Before you check the data residency of each service, keep the following in mind:
- Products are provisioned either at the tenant level or the organizational level.
- When a product is available in a region, UiPath stores and processes data mainly in that region.
note
Some services might process data beyond their designated storage region. However, no data is stored outside the services' respective region.
- If a product uses AI-powered features, data may be temporarily routed to a nearby region where a specific model is available. UiPath does not store data in the routed region. Product sections document this behavior in detail. For details on the regional availability and data residency of the LLM models used by UiPath services, check AI features and model routing.
Legend:
- ✅: Available
- ❌: Not available
| Service |
Provisioning type | European Union |
United States |
Japan |
Canada |
Australia |
Singapore |
United Kingdom |
India |
Switzerland |
United Arab Emirates |
United States (delayed region) |
European Union (delayed region) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Action Center ( Actions and Processes ) |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| Agents | Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| AI Center |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Routed to European Union | ❌ |
✅ |
✅ |
| AI Computer Vision |
Tenant level | ✅ |
✅ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
Routed to European Union | ✅ |
❌ |
❌ |
| AI Trust Layer (including LLM gateway , and LLM observability ) | Organization level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Apps |
Organization level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
✅ |
❌ |
| Assistant Web |
Organization level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Routed to European Union | ✅ |
✅ |
✅ |
| Cloud portal |
N/A | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Automation Hub |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
❌ |
| Automation Ops |
Organization level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Autopilot for Testers |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| Autopilot for Developers |
Tenant level | ✅ |
✅ |
✅ |
Routed to United States | Routed to European Union | Routed to European Union | Routed to European Union | Routed to European Union | Routed to European Union | ✅ |
✅ |
❌ |
| Autopilot Chat |
Tenant level | ✅ |
✅ |
❌ |
Routed to United States | Routed to European Union | Routed to European Union | Routed to European Union | Routed to European Union | ❌ |
❌ |
✅ |
❌ |
| Autopilot for Everyone | Tenant level | ✅ | ✅ | ✅ | Routed to United States | Routed to European Union | Routed to European Union | Routed to European Union | Routed to European Union | ✅ |
✅ |
✅ | ❌ |
| Context Grounding |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
✅ |
✅ |
❌ |
| Data Fabric |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Routed to European Union | ✅ |
✅ |
❌ |
| Document Understanding Note: Currently, Uipath Helix Extractor is only available for US-based tenants. |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| GenAI Activities | Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| Healing Agent | Tenant level | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ | ❌ | ❌ | ❌ |
| Insights |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ 1 |
✅ 2 |
✅ |
✅ |
| Integration Service |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| IXP - Communications Mining |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Routed to European Union | Routed to European Union | ❌ |
✅ |
✅ |
| IXP - Unstructured and Complex Documents |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
Routed to European Union | Routed to European Union | ❌ |
✅ |
❌ |
| Maestro |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| Orchestrator |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| ACR - VM | Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| ACR - Serverless | Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Process Mining |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
✅ |
✅ |
❌ |
| ScreenPlay | Tenant level | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
| Solutions | Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
✅ |
✅ |
✅ |
| Studio Web | Organization level | ✅ |
✅ |
✅ |
❌ |
✅ |
❌ |
❌ |
❌ |
✅ |
✅ |
✅ |
❌ |
| Task Mining |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
| Test Manager |
Tenant level | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
1 Dashboard definitions (dashboard name, widgets, alerts, schedules, and other dashboard-related metadata) are hosted in Germany.
2 Dashboard definitions (dashboard name, widgets, alerts, schedules, and other dashboard-related metadata) are hosted in India.
Platform considerations
The cloud portal includes the home page, all pages under Admin, and the Resource center (Help) page. For a list of all services handled by an organization administrator, refer to Administration services and capabilities.
AI Computer Vision considerations
Keep the following in mind when checking data residency for AI Computer Vision:
- Design-time data is centralized in the European Union and in the United States of America, no matter the region of origin.
- The service is available worldwide and it can be accessed from any location around the world. For more details, check the Public endpoints page.
- In the case of a regional Azure failure, to ensure continued service operation for our customers, global AI Computer Vision traffic (using the
cv.uipath.comendpoint) may be temporarily failed over/redirected to another Azure data center location. The redirection will happen in the same geography, if possible (for example, traffic usually served by the North Europe Azure data center will be redirected to West Europe, if possible, in case of a regional failure in North Europe). In case redirection in the same geography is not possible (examples include, but are not limited to: insufficient GPU availability in Azure or disasters affecting both the primary and secondary regions in a geography), traffic may be redirected to another geography. The redirection will happen for a limited time, until the regional failure has stopped and the service has stabilized.
Document Understanding considerations
Keep the following in mind when checking data residency for Document Understanding:
- For the Switzerland and European Union (delayed) regions, Document Understanding supports only Modern Projects.
Safe deployment practices
UiPath cloud services follow a regular two-week release cadence, in line with established safe and secure deployment practices. Releases are introduced progressively to ensure stability and allow customers to evaluate updates before broad availability.
Progressive rollout
Depending on the cloud platform and configuration, new releases may be introduced in phases:
- Initial availability: Updates may first become available to community users or environments, where applicable.
- General availability: Updates are subsequently rolled out to enterprise environments within a window that can range from one hour up to 14 days, depending on deployment configuration and operational requirements. For example, in environments with dedicated infrastructure, updates are typically introduced after initial validation in multi-tenant environments, before being made available to enterprise and dedicated customers.
Delayed update deployments
UiPath cloud platforms are available in cloud scale units in the United States and the European Union with delayed deployments. To ensure GxP regulatory compliance in life sciences, UiPath® offers Advanced Tier or Enterprise customers the option of a delayed update scale unit for their cloud setup. Typically, customers utilize a standard scale unit for testing (in any of the standard cloud regions), alongside a second organization on a delayed update scale unit for production. UiPath cloud platforms are available to customers in a delayed update scale unit accessible in the United States, and a second one in the European Union is available to enterprise customers.
Each cloud release reaches delayed update scale units at least 14 days after standard scale units, enabling customers to complete an evaluation before the update is released in the delayed scale unit.
Further details regarding delayed update scale units are available in the release note page for each year..